Shipping & Returns

Shipping & Return Information.

UPS Shipping Charges: The following shipping charges apply for UPS standard ground to the 48 contiguous states.

Shipping Costs are shown after the Customer enters their name and shipping address. The shipping amount is shown before the credit card entry, so you can decide to continue or not. The address is needed for configuring the shipping costs. UPS does not accept PO Boxes for packaged delivery.

UPS ZONE CHART- Find your location on the map, to see how many shipping days from Jake's CTP. When calculating ship time, count business days only (Mon-Fri).

USPS Shipping is sent by Priority Mail. Choose the desired method when checking out. Priority Mail takes 3-5 days for delivery.

*Any over charges in shipping costs, the Customer will be notified for an OK to ship (This would mainly apply to the wheels and buckets.)

-Pennsylvania Residents - 6% sales tax will be added

-Shipping cost to Alaska or Hawaii will be somewhat higher

-Any overcharge in shipping will be adjusted on current order

Returns

RETURN POLICY - Return Policy is 30 days from the date of the shipment. Refund items must be returned in same condition as purchased. Products returned must be in resalable condition without damage or alteration. Washed or laundered items will not be accepted. Please return items in original clear plastic packaging with card insert. A 40% restocking fee will be applied to items that need our attention to make it saleable, again.

Return shipping costs are the responibility of the customer and the original shipping charge is not eligible for a refund. If the original order included a free shipping promotion, the outbound shipping costs wil be deducted from the refund.

Please call for a return authorization number. Shipping costs are not refundable (shipping fees are the responsibility of the customer.) This applies to all orders - Internet and Phone In Orders and Purchases made in Jake's Country Trading Post store location. Toll Free: 1-844-887-6817 or 717 687 8980

Please supply Jake's with the correct ADDRESS. UPS charges $12.00 for address corrections.

Any Items sent back in an unsalable condition will be charged 40% restocking fee. You must have all packaging and items must be folded neatly as received. NO RETURNS on items that have been LAUNDERED.

Please be sure of your selections, as wheels are costly to ship.  Please be sure of your selections, the wheels are not returnable.  The wheels are timely to pack and costly to send, if the larger sizes are selected.

Wagon wheels and wooden buckets may incur additional shipping charges. Buckets are bulky and multiple orders may requiremore than one box.